Privacy Policy

Last Updated: August 2026

Antena is a product operated by Nextgenya Solutions LLP.

1. Introduction

Welcome to Antena ("Antena", "we", "our", or "us"). Antena provides a cloud-based software platform that helps businesses manage operations such as bookings, customer management, analytics, and related business activities.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, websites, and services, and is intended to comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable data protection laws. By accessing or using Antena services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you use Antena:

  • Name
  • Email address
  • Phone number
  • Business details
  • Account login credentials
  • Customer information uploaded by the user

2.2 Automatically Collected Information

We may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Access logs

2.3 Data From Your Customers (End-Users)

When you use Antena to operate a website — for example, a hotel or restaurant — your own customers (such as guests or diners) may submit personal information, such as name, contact details, or booking information, directly through your site. In this relationship, you (the business) act as the data controller for that information, and Antena acts only as a data processor providing the technical infrastructure to store and manage it on your behalf. You are responsible for your own compliance with applicable privacy laws with respect to your customers' data, including obtaining any consents required.

2.4 Antena Terminal Staff App — Biometric, Location, Camera & Attendance Data

Antena Terminal is our staff-facing mobile/tablet app, used by a Merchant's employees to run day-to-day operations (attendance, orders, housekeeping, delivery). Because it runs on shared staff devices, it may process the following additional data:

  • Facial-recognition (biometric) data — whether Face ID attendance is used, and whether it is required, is decided by the Merchant (the employer). Where it is enabled, the app creates a mathematical "faceprint" (a numeric descriptor) to verify an employee at clock-in and clock-out. This is sensitive personal data. The camera image is processed on the device and is never uploaded — only the numeric descriptor is stored, over an encrypted connection. A faceprint is enrolled only after the employee gives explicit in-app consent, and it can be deleted on request.
  • Precise location — captured at the moment of an attendance punch, and shared live during active delivery runs so customers can track their order. Location is accessed only with device permission and can be declined.
  • Camera & photos — the camera is used for Face ID verification; staff may also capture operational verification photos (for example, housekeeping room-cleaning confirmation).
  • Employee & attendance data — employee identifier, name, role, attendance records, and, where the Merchant provides them, payroll documents such as salary summaries and payslips.

Sensitive data such as biometric information and precise location is collected only where the Merchant has enabled the relevant feature and appropriate notice and consent have been provided, consistent with India's DPDP Act, 2023.

3. How We Use Information

We may use collected information to:

  • Provide and operate our services
  • Improve platform functionality
  • Maintain security
  • Provide customer support
  • Communicate updates or service information
  • Monitor usage patterns

We do not sell personal data to third parties.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect user data. However, no method of internet transmission or electronic storage is completely secure. Users acknowledge that they use the platform at their own risk.

5. Third-Party Services

Antena may integrate with third-party services such as:

  • Payment gateways
  • Cloud hosting providers
  • Analytics tools

These services operate under their own privacy policies. Antena is not responsible for how third-party providers handle data.

6. Data Ownership

Business users retain ownership of the business and customer data uploaded to the platform. Antena only processes such data to provide the service.

7. Data Retention

We retain data only as long as necessary to provide the service or comply with legal obligations. Users may request deletion of their accounts and associated data, subject to system limitations and legal requirements.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, or request deletion of your personal data, and to withdraw consent for its processing, subject to legal and contractual retention requirements. To exercise these rights, please contact us through our Contact Page.

9. Children's Privacy

Antena services are intended for business users and are not directed to individuals under the age of 18.

10. Grievance Officer

If you have concerns regarding how your personal data is handled, you may raise them with our Grievance Officer via our Contact Page. We aim to acknowledge and address grievances in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

12. Contact

For privacy-related inquiries, please get in touch with us through our Contact Page.