How Role-Based Access and Quick PINs Keep Your Front Desk Secure and Fast

Most independent hotels and restaurants end up with one shared login for every terminal — the front desk PC, the POS, the cashier station. It is convenient until something goes wrong: a discount gets applied that shouldn't have been, a rate gets changed by someone who was never supposed to touch pricing, and there is no way to tell who actually did it.

Antena treats this as two separate problems. Dashboard access — who can log into the SaaS console itself — is governed by Owner, Ops, and Viewer roles, managed centrally under Team Access in Settings. This is deliberately kept separate from floor-level Job Roles like Receptionist, Waiter, Cashier, or Kitchen Staff, which govern what an employee can do on an operational terminal during a shift.

Job Roles use device-local Quick PINs instead of full account logins. A receptionist starting a shift enters a short PIN on the shared front-desk tablet — no typing a username and password, no shared account. When their shift ends, the next person on rotation logs in with their own PIN in seconds. Every action is still attributed to the specific employee who performed it.

The result is a system that is faster for staff during a busy shift change, and stricter for the owner reviewing what happened at 11 PM last Tuesday. Neither property gets sacrificed for the other.